Politique de confidentialité

ORAGEM STUDIO - PRIVACY POLICY
Last updated: July 25, 2026

OraGem Studio, operated by NANYANG INTERNATIONAL HOLDINGS LIMITED, operates this website and related shopping services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect contact information such as name, email address, telephone number, billing address, and delivery address; order and transaction information; customer-service communications; device, browser, IP address, cookie, and usage information; and any account or preference information you choose to provide. Payment-card information is processed by our payment providers; we do not intentionally store full payment-card details ourselves.

SOURCES OF INFORMATION

We collect information directly from you, automatically through cookies and similar technologies on our website, from Shopify and payment providers in connection with checkout, from delivery and fulfillment providers in connection with your order, and from marketplaces or social platforms when you contact us or transact through those services.

HOW WE USE INFORMATION

We use personal information to provide and improve our services; process and fulfill orders; arrange delivery; provide customer support; prevent fraud and secure transactions; comply with legal obligations; communicate order and service updates; and, where permitted or with required consent, measure advertising, personalize marketing, and send promotional communications. You can unsubscribe from marketing emails at any time using the link in the email.

HOW WE SHARE INFORMATION

We may share information with Shopify, payment processors, delivery and fulfillment providers, customer-service and technology providers, professional advisers, and government or law-enforcement authorities where required by law. We may also share data with advertising and analytics partners where enabled and permitted, including Shopify technologies and the TikTok Pixel, Events API, or advanced matching features used on our website. These technologies may process device, cookie, event, and, where configured and permitted, hashed contact information to measure advertising performance and build audiences.

COOKIES, PIXELS, AND CHOICES

We and our service providers use cookies, pixels, and similar technologies for essential website operation, analytics, fraud prevention, and, where permitted, advertising. You can manage non-essential cookie choices through the Cookie Preferences link in our website footer where available. You may also adjust browser settings, but some website features may not work properly. For information about Shopify's privacy practices, visit https://privacy.shopify.com/en.

DATA RETENTION AND SECURITY

We retain information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, legal, accounting, fraud-prevention, and dispute-resolution requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.

YOUR RIGHTS

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; or to opt out of certain targeted advertising or data sharing. To make a request, email nanyang1979g@gmail.com. We may need to verify your identity before responding. You may also have the right to complain to a relevant data-protection authority.

INTERNATIONAL TRANSFERS

Our service providers, including Shopify and logistics partners, may process information in countries other than your country of residence. Where required, we use appropriate safeguards for international data transfers.

CHILDREN

Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

CHANGES AND CONTACT

We may update this policy to reflect changes in our practices or legal requirements. The revised version will be posted with an updated date. For privacy questions or requests, contact nanyang1979g@gmail.com.